Promo Support

Office Creativity Suite 2

• Why is the envelope size not automatically detected in the program?
• What are the arrows for that appear when I resize the main window?

Office Printing Essentials 2

• Why is the envelope size not automatically detected in the program?
• What are the arrows for that appear when I resize the main window?

Voucher FAQs 5

• I need a promo code (serial number) and I did not receive one. What do I do?
• Why can I not access the website where I suppose to download the applications?
• My screen on my Chromebook will not turn on. What should I do?
• My Chromebook keeps disconnecting from the Internet. What should I do?
• How else can I contact my manufacturer?

Print Artist Premier 3

• When I open the Choose a Project window, all my templates are missing. What do I do?
• My basic shapes do not appear properly when I preview my template for printing. What do I do?
• What controls the frame around the page preview turning red or not?