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Knowledge base
Android
FAQs
16
I see the app on the page, but my download link is disabled. What do I do?
After I download the app, how do I install it?
What is a file manager?
Where can I download a file manager?
What is sideloading? Is it safe?
See all 16 articles
Windows
Office Creativity Suite
2
Will Office Creativity Suite work on Windows XP?
Why do I see the error message "Address Book has stopped working"?
Office Printing Essentials
5
Will Office Printing Essentials work on Windows XP?
Why do I see the error message "Address Book has stopped working"?
My envelopes are not printing borderless, even though I select borderless printing. What can I do?
I cannot play the tutorial video. What can I do?
Office Printing Essentials will not install. It says Print Artist is already installed. What is going on?
Voucher FAQs
5
I need a promo code (serial number) and I did not receive one. What do I do?
Why can I not access the website where I suppose to download the applications?
My screen on my Chromebook will not turn on. What should I do?
My Chromebook keeps disconnecting from the Internet. What should I do?
How else can I contact my manufacturer?
Print Creativity Suite
3
The app isn’t printing after I changed the print quantity, what’s wrong?
My printer IP address isn’t updating properly in the app, can I still print?
Why I am not able to print borderless projects with the HP Deskjet 2132?
PC Lifestyles Essentials
5
Where do I go to download my apps? (KB009016)
Where do I download MealEasy or Better Photography 101? (KB009017)
Where do I go if I have a question about an app in the PC Lifestyle Essentials bundle? (KB009018)
Where do I go if I have a question about the PC Lifestyle Essentials bundle? (KB009019)
How do I get a PC Lifestyle Essentials bundle? (KB009020)
Print Artist Craft Studio
3
When I open the Choose a Project window, all my templates are missing. What do I do?
My basic shapes do not appear properly when I preview my template for printing. What do I do?
What controls the frame around the page preview turning red or not?
Mac
Office Creativity Suite
2
Why is the envelope size not automatically detected in the program?
What are the arrows for that appear when I resize the main window?
Office Printing Essentials
2
Why is the envelope size not automatically detected in the program?
What are the arrows for that appear when I resize the main window?
Voucher FAQs
5
I need a promo code (serial number) and I did not receive one. What do I do?
Why can I not access the website where I suppose to download the applications?
My screen on my Chromebook will not turn on. What should I do?
My Chromebook keeps disconnecting from the Internet. What should I do?
How else can I contact my manufacturer?
Print Artist Premier
3
When I open the Choose a Project window, all my templates are missing. What do I do?
My basic shapes do not appear properly when I preview my template for printing. What do I do?
What controls the frame around the page preview turning red or not?
Chromebook
FAQs
5
I need a promo code (serial number) and I did not receive one. What do I do?
Why can I not access the website where I suppose to download the applications?
My screen on my Chromebook will not turn on. What should I do?
My Chromebook keeps disconnecting from the Internet. What should I do?
How else can I contact my manufacturer?
Others
FAQs
17
I see the app on the page, but my download link is disabled. What do I do?
After I download the app, how do I install it?
What is a file manager?
Where can I download a file manager?
What is sideloading? Is it safe?
See all 17 articles